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Contact Details
Banyan Tree Yarn Ltd
8 Dove Park
Chorleywood
Herts WD3 5NY
Tel: 01923 332 492
E-mail: info@banyantreeyarns.com
Pricing
All prices are in British Sterling and are inclusive of VAT.
Payments
Credit/Debit card payments are accepted through PayPal. There is no
additional charge to you for using PayPal. You can obtain more info on PayPal
at www.paypal.com. Credit/Debit card details are NOT held by Banyan Tree
Yarns Ltd.
Cheque and money orders are also accepted and should be made payable to
"Banyan Tree Yarns Ltd".
Shipping
Shipping is based on weight and are charged at current Royal Mail rates.
Orders over £80 are shipped free of charge at Royal Mail Second
Class/Standard Parcel rates.
If the ordered items are in stock, your order will be shipped within two business
days, unless otherwise specified in advance.
Returns
You have the right to change or cancel an order within 14 days of purchase.
Should you wish to change or cancel your order, please contact us within the 14
days of purchase. A refund in the same method of original payment will be
issued once returned items have been received. It is suggested that you send
the items by Recorded Mail as you will be responsible for the return of the items.
Proof of postage will not be accepted as proof of delivery.
Damaged or Defective Items
In the unlikely event that items are damaged or defective, please notify us within
14 days of purchase. A replacement will be shipped at no additional charge
upon receipt of damaged/defective items.
Privacy
Any personal information held will not be disclosed to any third parties. Cookies
are used on this website.
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