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Footstools
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Terms and Conditions

1. These Terms and Conditions explain your rights and obligations. Please read them carefully. These Terms and Conditions are in addition to any special terms and conditions that apply to your purchase. In the event of any conflict between these Terms and Conditions and any special terms and conditions, the special terms and conditions shall take precedence. You may have other rights granted by law and these Terms and Conditions do not affect these except if the two are inconsistent. If this is the case then these Terms and Conditions will override any other rights which you may have, unless this is not permitted by law.

2. If you have any complaints about our service or any goods or services you purchase from us please contact Byrgwm Products, Ty Byrgwm, Upper Llanover, Abergavenny, Monmouthshire, NP7 9EP or eMail service@byrgwmproducts.co.uk.

PURCHASING FROM US

3. To purchase from us you must be over 18. We can ship to countries outside the European Union on request and competitive shipping costs apply, although Byrgwm Products reserve the right to decline a sale at all times and under any circumstance.

4. By submitting your order you are offering to buy the goods at the price set out in the order and allowing us to use your personal details for the purposes of supplying the goods. We will not use your details for other purposes without asking your consent and you may ask that your details be removed from our system by writing to the address above.

5. We are not obliged to supply the goods to you until we have confirmed that we have received full cleared payment, accepted your order and that it has been shipped. No contract will exist until we have dispatched the goods.

6. If you discover you have made a mistake with your order please contact Byrgwm Products, Ty Byrgwm, Upper Llanover, Abergavenny, Monmouthshire, NP7 9EP or eMail service@byrgwmproducts.co.uk immediately otherwise we may be unable to rectify such a mistake, although you still have the right to cancel described at the bottom of this text.

7. Prices are checked regularly. However, if we find the price has changed when we receive your order we will contact you and ask if you wish to proceed. If you confirm that you do wish to proceed then please remember that we will still not be under an obligation to supply the goods until we have confirmed that we both have accepted your order and that it has been shipped. No contract will exist until we have confirmed this.

8. All sales and delivery charges made through www.byrgwmproducts.co.uk are chargeable using Pound Sterling (£’s). Any currency converter/s accessed via this Web site are intended as a guide to help foreign customers. Byrgwm Products accepts no responsibility for incorrect information or exchange rates supplied.

DELIVERY

9. We aim to deliver goods to you within the time indicated by us in our product catalogue but we cannot give an exact delivery date. If we have not delivered the goods within 30 days of expected delivery then you may cancel the contract and we will refund any money paid by you. This condition excludes any private commissions, restoration work or recovering orders, for which normal delivery timescales will not apply.

DAMAGED OR DEFECTIVE GOODS

10. We will supply goods that will remain free from defects in materials or caused by workmanship for a period as appropriate in respect of the particular goods involved.

11. You should inspect the goods when you receive them for defects or damage and the materials they are made from. If you find a defect or damage you must tell us as soon as possible and we will arrange for their return to us, at no cost to you. If the goods are found to be damaged prior to delivery to you, or defective, we will repair or replace the goods or refund the price paid by you at our option.

12. Byrgwm Products use packaging of the highest quality to ensure that your products are received undamaged. In the result of loss or damage please contact Byrgwm Products immediately by eMail: service@byrgwmproducts.co.uk or by phone: +44 (0) 1873 880725

13. If you are a consumer this clause does not in any way effect or limit your statutory rights as a consumer.

OTHER INFORMATION OF WHICH YOU NEED TO BE AWARE

14. Byrgwm Products retains Copyright on all products, product designs, on-line and off-line images.

15. We may not necessarily keep a copy of these Terms and Conditions and your order. We advise you to print a copy of them for your information in the future.

16. Any contract between us shall be governed by English law and the courts of England and Wales shall have non-exclusive jurisdiction over any dispute. All dealings, correspondence and contact between us shall be made or conducted in the English language.

17. If you are a consumer (ie you are not purchasing either wholly or in part for your business or you are not a business) you have the right, in addition to your other rights, to cancel the contract and receive a refund. You must inform us in writing if you wish to cancel within seven working days, starting on the day after the goods are delivered to you.

18. If you choose to cancel then you must return the goods to us at your cost and risk and we advise you to ensure the goods are adequately insured during the return journey. If you have not returned the goods within 14 days of cancellation or when requested by us to do so, whichever occurs first, we can collect the goods from you at your cost. Details of how to exercise this right will be provided.



PRIVACY POLICY

Byrgwm Products respects the privacy of every individual that visits this site. Our policy on the collection and use of personal information is outlined below. Byrgwm Products only collects and uses personal information for business purposes in order to:

* administrate or otherwise carry out our obligations in relation to any service or product that Byrgwm Products supply

* anticipate and resolve problems in relation to any service or product that Byrgwm Products supply, create and inform you of products or services that may better meet your needs.


Non-Personal Information
Byrgwm Products may automatically collect non-personal information about you such as the type of Internet browser you use or the Web site from which you linked to this site. You cannot be identified from this information and it is only used to assist us in providing an effective service on this Web site. Byrgwm Products may from time to time supply the owners or operators of third party Web sites from which it is possible to link to our site with information relating to the number of users linking to our Web site from such third party Web site. You cannot be identified from this information.


Keeping our Records Accurate
Byrgwm Products aims to keep any information held about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us by eMail.


Information Placed on Your Computer
Byrgwm Products may store some information (similar to a "cookie") on your computer when you use our site. This information facilitates the efficient use of our Web site.



DISCLAIMER


Byrgwm Products takes all reasonable care to ensure that the information published on this Web site is accurate and up-to-date. However, errors and omissions may occur and the user should not take the accuracy of the information completely for granted but should check directly with Byrgwm Products. The material contained in this Web site is not to be relied upon as a statement or representation of fact.

Byrgwm Products has no control over the use to which the information may be put by the reader or user and accordingly shall not be liable for any loss of profits or contracts or any indirect or consequential loss or damage arising out of or in connection with the use of such information. The material contained in this Web site is intended to be a guide only. The statutory rights of any individual or organisation dealing with Byrgwm Products as a consumer or customer shall remain unaffected.

Transmitted Material
Any material or information transmitted to or posted to Byrgwm Products’s Web site by any means will be treated as non-confidential and non-proprietary and may be disseminated or stored or used by Byrgwm Products for any purpose whatsoever including and not limited to developing, manufacturing and marketing services/products. Do not post or transmit to or from this Web site any unlawful, threatening, defamatory, obscene, scandalous, inflammatory, pornographic or profane material or any other material which could give rise to any civil or criminal liability in the territory to which this Web site relates.

Hypertext Links
Linked sites are not under the control of Byrgwm Products and Byrgwm Products is not responsible for the contents of any linked site or any link contained in a linked site. Byrgwm Products provides links to the user only as a convenience and the inclusion of any link does not imply any endorsement of the linked site by Byrgwm Products.

Byrgwm Products cannot and has not reviewed all the Web sites that may be linked to this Web site and cannot be held responsible or liable for their content. Users link to other Web sites at their own risk and use such Web sites according to the terms and conditions of use of such Web sites.

Security
Byrgwm Products has adopted technology and processes to safeguard your privacy from unauthorised access and improper use and will continue to update these measures as new technology becomes available.

Third Parties
Byrgwm Products cannot be responsible for the privacy policies and practices of other Web sites even if you access those Web sites using links from our Web site; Byrgwm Products recommends that you check the policy of each site you visit. In addition, if you linked to our Web site from a third party Web site, Byrgwm Products cannot be responsible for the privacy policies and practices of the owners or operators or the third party Web site from which you linked to our Web site and recommend that you check the policy of that third party Web site and contact the owner or operator of such Web site if you have any concerns or questions.

Documents and Copyright
Permission to use Documents (such as news articles, press releases, and other publications) from this Web site is granted by Byrgwm Products provided that the Copyright notice below appears in all copies and that both the Copyright notice and this permission notice appear. Use of such Documents from this Web site are for information and non-commercial or personal use only and must not be copied or posted to any computer network or broadcast in any media. Modification of any Document herein is prohibited. Use for any unauthorised purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

Documents specified above do not include the design or layout of this Web site. Elements of this Web site are protected by Copyright and may not be copied or imitated in whole or in part. No logo, graphic, sound or image from this Web site may be copied or retransmitted unless expressly permitted by Byrgwm Products.

BYRGWM PRODUCTS AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS AND/OR ANY SOFTWARE PUBLISHED ON THIS WEB SITE FOR ANY PURPOSE. ALL SUCH DOCUMENTS AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND AND ARE SUBJECT TO CHANGE WITHOUT NOTICE.

THE ENTIRE RISK ARISING OUT OF THEIR USE, REMAINS SOLELY WITH THE USER. IN NO EVENT SHALL BYRGWM PRODUCTS AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS INFORMATION), EVEN IF BYRGWM PRODUCTS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The name of Byrgwm Products or the Byrgwm Products logo may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission from Byrgwm Products.

Byrgwm Products makes no representations about the suitability of this information for any purpose whatsoever. It is provided 'as is' without express or implied warranty. Photographs and graphics are representative, may be used for illustration purposes only and should not be taken as a true representation of actual products/services.

Trademarks
Byrgwm Products is the registered or unregistered trademark of Byrgwm Products in the United Kingdom and other countries. Other product and company names mentioned herein may be trademarks and/or service marks of their respective owners.

Data Protection
Personal and Business details provided to Byrgwm Products through this Web site will only be used in accordance with our privacy policy. Please read this carefully before proceeding. By providing your personal details to us, you are consenting to its use in accordance with our privacy policy.


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Ty Byrgwm, Llanover, UK, NP7 9EP +44 (0) 1873 880725 enquiries@byrgwmproducts.co.uk