Byrgwm Products
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 Pay Using Any Major Credit/Debit Card or with a PayPal Account


Categories
Footstools
Table Lamps
Gadgets & Gifts
Slate Coasters
Tableware
Fruit & Salad Bowls
Kitchen Items
Homeware & Small Furnishings

Shipping & Payments

Byrgwm Products is an online store only; unfortunately do not have a retail shop of our own but you can often find us attending local events or see our products for display and purchase at Beacons Crafts, a craft co-operative situated in Brecon town centre.

We have a mobile credit/debit card machine for events and Beacons Crafts also accept most major cards, whilst online you can pay using any major credit/debit card or using an existing PayPal account. Secure transaction methods are provided by PayPal Merchant Services

We ship all items (using different methods) wherever you are and also offer a collection service.  We offer Worldwide shipping to the America's, Australasia, Far East, Europe, and Africa, as well as the United Kingdom.


Shipping Methods

Byrgwm Products uses Royal Mail 'Standard' Parcel Service in the United Kingdom for low weight shipments, Parcelforce and Worldwide Parcelforce for larger and international shipments.

Delivery schedules are individually calculated based on stock, manufacturing processes and shipping periods; we will endeavour to deliver items safely as soon as possible. 
 In exceptional circumstances (and when an item is unavailable) customers will be informed within a 48-Hour period from point of order.    

Customers will be sent an eMail when shipments are sent and in the case of Parcelforce / Worldwide Parcelforce an online tracking number will be attached. Byrgwm Products reserves the right to ship product/s via whichever method and courier they choose. 


Shipping Rates

Shipping Rates are based a combination of the combined weight of the products ordered and the delivery zone that a customer wishes the items to be shipped to.

UK Mainland Delivery Zone -
Shipping Rates are individually calculated based on the weight of each product and a UK mainland shipping cost. Shipping costs are calculated on the combined weight of items in order to save customers money. *Byrgwm Products currently offers FREE delivery in mainland UK for orders with items totalling £60.00 (Inc VAT) or over.

Northern Ireland, Offshore Islands & Scottish Highlands Delivery Zone - During the shopping process Shipping/Delivery Rates are individually calculated based on the weight of each product and a UK mainland shipping cost. Shipping costs are calculated on the combined weight of items in order to save customers money; the basket will display individual shipping costs based on individual weight and shape of products. However, when you opt for the Delivery Zone Northern Ireland, Scottish Highlands or any Offshore Island (including Isle of Wight, Isle of Man, Channel Islands, Outer Hebrides, Isles of Scilly) all previous delivery charges will be removed and a set fee of £20.00 GBP will be applied regardless of weight. Shipping rates are based on Royal Mail Parcel Service and/or Parcelforce (Sea & Land) Service, Mon-Fri 08:00-18:00; Saturday deliveries are not included as standard.  

EU Delivery Zones - Shipping Rates are individually calculated based on the weight of each product and a EU mainland shipping cost. Shipping costs are calculated on the combined weight of items in order to save customers money. Customers in these zones are not entitled to FREE/reduced rate delivery offers.  Shipping rates are based on Worldwide Parcelforce service.

US & Canada Delivery Zones - Shipping Rates are individually calculated based on the weight of each product and a mainland United States of America & Canada shipping cost. Shipping costs are calculated on the combined weight of items in order to save customers money. Customer's in these zones are not entitled to FREE/reduced rate delivery offers.  Shipping rates are based on Worldwide Parcelforce service.

Far East & Australia Delivery Zones
- Shipping Rates are individually calculated based on the weight of each product and a Far East & Australia mainland shipping cost. Shipping costs are calculated on the combined weight of items in order to save customers money. Customers in these zones are not entitled to FREE/reduced rate delivery offersShipping rates are based on Worldwide Parcelforce service.

Rest of the World Delivery Zones
- Shipping Rates are individually calculated based on the weight of each product and a Rest of the World mainland shipping cost. Shipping costs are calculated on the combined weight of items in order to save customers money. Customer's in these zones are not entitled to FREE/reduced rate delivery offers.  Shipping rates are based on Worldwide Parcelforce service.


Returns Procedure

Byrgwm Products must be informed (in writing by post or eMail) within 72-hours of arrival of faulty, damaged or missing goods.  We reserve the right as to whether or not faulty or damaged items are returned to our premises as on occasion the cost for returns may outweigh the value of goods. For more details of shipping/delivery and your rights as a consumer, feel free to read our Terms & Conditions prior to ordering.

Byrgwm Products
Ty Byrgwm
Llanover
Monmouthshire
United Kingdom
NP7 9EP
eMail:
service@byrgwmproducts.co.uk


Payment Options

Byrgwm Products offers you the opportunity to pay for items securely using our online payment system; this is able to securely manage payment processing using an existing PayPal account or any major credit or debit card via PayPal Merchant Services. Byrgwm Products is able to accept payment via the following methods:

Credit/Debit Cards - Mastercard, Visa, American Express, Switch, Maestro, Solo, Diners, Visa Electron

PayPal Account - Any existing PayPal customers can transfer money without having to set-up a new account.

Ukash - The convenient and safe way to pay online.

We are unable to accept cash and would advise customers not to send cash under any circumstances.  In exceptional cases, when a customer is unable to pay using PayPal or a Credit/Debit (via our online payment processor) we will except cheque or direct transfer into our business bank account. For details on either of these methods of payment, please carry out your order online as normal and contact us by telephone or eMail.


PayPal Issues

I don’t have a PayPal Account! – That’s okay, strictly speaking if you intend paying for order/s using a credit/debit card you don’t need a PayPal account.  When you pay using PayPal Merchant Services however, they automatically set-up an account, which will always remain associated with that eMail address. 

If you want to pay for items using a PayPal Balance Fund and do not have an existing account then you'll have the opportunity to link to their site and open one during the checkout process. Alternatively, click here to sign-up.

I can't remember my PayPal details! - Like it or not, if you've ever bought anything using a PayPal account or PayPal Merchant Services (via Credit or Debit card) your account is set-up using an eMail address. You can have multiple bank accounts or cards associated with this address but essentially only one password per eMail address.

Therefore, if you can't remember your PayPal password or eMail address, PayPal will not let you proceed and you have two choices - 1.
Set-Up a new PayPal account using a new/different eMail address and password.  2. Request your forgotten password or forgotten eMail Address from PayPal. An eMail with your password or eMail address will then be sent to the registered eMail address as a reminder. 

I'm receiving a Security Grid error when trying to pay! -  The issue described is caused by a blocked cookie that prevents PayPal from establishing a secure session. This prevents the PayPal system from continuing with the payment flow.

Your web browser must be configured to accept "cookies" to access most secure Web sites, including PayPal. Below are instructions on how to enable cookies for various browsers. To enable cookies, follow the steps below for your specific browser:

Windows Users

If your Internet Explorer browser is version 5.5 and earlier:

From the Tools menu, click "Internet Options".
Select the Security tab and click "Custom Level".
There will be a section labeled "Cookies".
Please make sure that both types are enabled, and click "OK" .
Shutdown all browser windows and open a new one.
Log in to your account at https://www.paypal.com/

Internet Explorer 5.5 and earlier users can also try:

Open your Internet Explorer browser.
Click "Tools" located at the top of the browser and select "Internet Options" .
Click "Security" at the top.
Click "Default Level" at the bottom.
Click "Apply".
Click on "OK" to exit all screens.
Shutdown all browser windows and open a new one.
Log in to your account at https://www.paypal.com/

Internet Explorer browser version 6.0 and WIN XP SP1 users:

Go to "Start" in the lower left-hand corner of your computer screen.
Select "Settings" and then "Control Panel".
In Control Panel open the "Internet Options" program.
Click "Privacy".
Click "Advanced".
Check the check box that says "Override automatic cookie handling".
Check the box that says "Always allow session cookies".
Click OK and close the "Internet Options" windows.
Shutdown all browser windows and open a new one.
Log in to your account at https://www.paypal.com/

If you are using Internet Explorer 6.0 and you do not prefer to enable cookies for all websites, please follow the directions listed below:

Go "Start" in the lower left-hand corner of the computer screen.
Select "Settings" and then "Control Panel".
In Control Panel open the "Internet Options" program.
Click "Privacy".
Click "Edit".
Input www.paypal.com into the address field.
Click "Allow". This will allow cookies to be enabled for the PayPal website only.
Click OK and close the "Internet Options" windows.
Shutdown all browser windows and open a new one.
Log in to your account at https://www.paypal.com/

If your Internet Explorer browser is version 6.0 with Windows XP Service Pack 2:

To determine if Windows XP Service Pack 2 has been installed:

Open your Internet Explorer browser and select "Help" from the toolbar.
Select "About Internet Explorer".
On the About Internet Explorer window, you will be given a version number, a cipher strength (encryption rate), product ID, and update version.
If the update version is "SP2" that means that Service Pack 2 has been installed.

To enable cookies for WIN XP SP2:

Open your Internet Explorer browser.
Click "Tools" located at the top of the browser and select "Internet Options".
Click the "Privacy" tab at the top.
Click the "Advanced" button.
Check the box next to "Override automatic cookie handling".
Ensure that both First-party Cookies and Third-party Cookies are set to Accept.
Check the box next to "Always allow session cookies" and click the "OK" button.
You can also grant PayPal to always set the proper cookie by clicking on the "Sites" button.
Then type "www.paypal.com" into the field below "Address of Web site:" and click the "Allow" button.
Shutdown all browser windows and open a new one.
Go to https://www.paypal.com/ and log into your account.

MSN Explorer:

Click "Help & Settings" at the top right-hand corner.
Click "Web Browsing" located on the left side halfway down page.
A new window will appear with the heading "What do you want to change about your Web browsing settings?"
Click "MSN Explorer Security Statement".
After the paragraph headed "Security Settings", click "View/Configure Security Settings".
Select "Custom Level".
Scroll down the list to "Cookies".
Click the circle next to Enable for "Allow cookies that are stored on your computer" and "Allow per-session cookies".
Click "OK".
Close your MSN browser and open a new one.

To accept cookies using Netscape in Windows:

Click "Edit" from the top bar.
Select "Preferences".
Select "Advanced".
Under Cookies, select either "Accept all cookies" or "Accept only cookies that get sent back to the originating server radio button".
Click "OK".
Go back to the Web and click "Reload". You should receive the most recent versions of our web pages.

Shutdown all browser windows and open a new one.

To accept cookies using Netscape 7.0 in Windows:

Click "Edit" from the top bar.
Select "Preferences".
Select "Privacy and Security".
Under Cookies, select "Enable all cookies" or "Enable cookies based on privacy settings".
Click "OK".
Go back to the Web and click "Reload". You should receive the most recent versions of our web pages.

Shutdown all browser windows and open a new one.

To accept cookies using Netscape 8.0 in Windows:

Open Netscape.
Click the Tools Tab.
Choose Options.
Click Site Controls.
Click Add Site.
Type in www.paypal.com.
Choose "I Trust This Site."
Click Add Site.
Click Okay.
Click the View tab.
Expand the Rendering Engine section.
Click "Display Links Like Internet Explorer."

More information can be found by visiting this site: http://browser.netscape.com/ns8/help/using_priv_help.jsp#using_cookies

Macintosh Users

To enable cookies using Netscape on a Macintosh:

Click "Edit" from the top bar.
Select "Preferences".
Select "Advanced".
Under Cookies, select either "Accept all cookies", or "Accept only cookies that get sent back to the originating server radio button".
Click "OK".
Go back to the Web and click "Reload". You should receive the most recent versions of our web pages
Shutdown all browser windows and open a new one.

To enable cookies for Internet Explorer using a Mac OS 10 or later:

Click "Explorer" from the top bar.
Select "Preferences"
Select "Cookies" under the "Receiving Files" heading on the left side of the window.
Select "Never Ask" from the "When Receiving Files" box.
Click "OK".
Shut down Explorer and open a new browser.

To enable cookies for Internet Explorer using a Mac OS 9.X or lower:

Click "Edit" from the top bar.
Select "Preferences".
Select "Privacy & Security".
Under Cookies, select "Enable all cookies".
Click "OK".
Go back to the Web and click "Reload". You should receive the most recent versions of our web pages.
Shutdown all browser windows and open a new one.

To enable cookies using FireFox:

Open FireFox.
Click on Tools.
Go to Options.
Expand the Cookies Section.
Check "Allow sites to set cookies".
Click the "Exceptions" button.
Type https://www.paypal.com/ into the "Address of web site" box and click the "Allow" Button.
Go back to the PayPal website and try to sign up again

Ukash – The convenient and safe way to pay online

What is Ukash?

Ukash is delivered as a ready-to-spend 19-digit code, which can be used to pay at

any one of the thousands of Ukash-friendly websites. Simply get a Ukash code by

converting your cash at any one of thousands of convenient locations. You don’t

need to register or provide any personal details. You don’t even need a bank

account. And when you enter the Ukash code at a website your payment is accepted

instantly. Find out more at www.ukash.com

How to use Ukash

Ukash is very simple to use, and allows you to pay online immediately.

When asked how you would like to deposit, simply choose the Ukash option. Then

enter the 19-digit Ukash code plus the value of the voucher. Your payment is

accepted immediately.

You can use Ukash to make a single payment from £5 - £200 or equivalent. As there

is no "account", no further payments can be taken from you. And when you want to

pay again just get more Ukash.

Where to Get Ukash

Ukash is available around the world from convenient locations such as corner shops,

petrol stations, and newsagents; from kiosks and ATMs and online from many

popular e-wallets.

Find out how to get Ukash in your country here www.ukash.com


Areas of Interest

 About Us
 Information about Byrgwm Products 
 Local Area

 Abergavenny Town Monmouth & Brecon Canal, near Goytre Wharf
 Events & Links
 Woodfest Wales in Events, News & Links Coed Cymru in Events, News & Links


Special Offers

New Ways to Pay!

As well as paying by Paypal on our site, You may now also use Ukash. A way of paying without using your credit card online.


 



Site Map | Terms & Conditions | Privacy & Cookies
Ty Byrgwm, Llanover, UK, NP7 9EP +44 (0) 1873 880725 enquiries@byrgwmproducts.co.uk